Coastal Chevrolet Santa Barbara

Nicole Ladin 2 months ago

Everyone from Sam Bittar, the general manager, to Kevin, my sales associate, was above and beyond! They worked very hard to get me into the car that I wanted - I definitely feel taken care of. It was the BEST experience I have ever had purchasing a new vehicle!!!

Josiah Terrman 3 months ago

⭐⭐⭐⭐⭐ I had an outstanding experience at Coastal Chevrolet of Santa Barbara. From the moment I walked in, the entire sales team was welcoming, knowledgeable, and genuinely interested in helping me find the right vehicle instead of just making a sale. A special thank you to Merwan the Manager there and his sales team for going above and beyond throughout the entire process. Every question I had was answered honestly, pricing and financing were explained clearly, and I never felt pressured into making a decision. They took the time to make sure I understood all of my options and made the whole experience enjoyable. Buying a vehicle can be overwhelming, and it's easy for people to have different expectations. My advice is to ask a lot of questions and let them explain everything they were transparent, patient, and made sure I was comfortable every step of the way. If you're looking for a dealership that treats you with respect and truly cares about customer satisfaction, I highly recommend Coastal Chevrolet. I'll definitely be back for my next vehicle soon and will be recommending them to my friends and family!

SACRP FiveM Network 3 months ago

I had an excellent experience at Coastal Chevrolet from start to finish. The service team was friendly, professional, and kept me updated throughout the entire process. They explained everything clearly, finished the work when promised, and my vehicle was returned clean and running perfectly. Everyone made me feel valued as a customer, and I truly appreciate the attention to detail and outstanding customer service. I would absolutely recommend Coastal Chevrolet to anyone looking for honest, reliable, and efficient service. Thank you for making the experience easy and stress-free! I had truly a outstanding service! My advisor Johnny and his manager Paul was knowledgeable, friendly, and communicated with me every step of the way. My vehicle was completed on time, everything was explained clearly, and the entire visit exceeded my expectations. The whole team made the experience smooth and stress-free. I highly recommend Coastal Chevrolet for all your service needs!

Dan Dooley Edited 3 months ago

I Purchased a truck in December '25, during the purchase process everybody was great. I had a check engine light come on a month after I purchased the truck and couldn't get a return call from the dealership after several attempts. Finally took it to a different delership to resolve the issue.... it has now been six months since the purchase of the vehicle and I still haven't received my car registration. My tags will be expiring in a few days and I've contacted costal chevrolet several times and left messages with Miguel Gonzalez in finance department to resolve the issue and I can't get a call back. They have had 6 months to register my truck with DMV and they have not done it. I DO NOT RECOMMEND!!! UPDATE : After 7 month from the original purchase date, several calls multiple times a day, for weeks.... I now have the registration to my truck. It took 7 months , but thank you Coastal Chevrolet for doing your job! 👏👏👏

Zackary Mcewan Edited 4 months ago

Awesome experience. Abel was great to work with and made the whole process very easy. Complete opposite of a typical D bag car salesman. Every employee here was a pleasure to interact with, says a lot about the culture here. Changed my review from 5 stars to 1 due to the fact I am owed a check for $2206 now for 19 days after I was told I would get it. I understand that getting the check 2 days after my purchase is not realistic even though that is what I was told, but since then I have been given the run around by every single person in finance, told I would be called back, told I would have the check in a few days, basically anything but an honest answer. Not a single person has reached out to me. The only way I have any comms is by calling multiple times a day until someone actually answers the phone. I live an hour away or I would just show up every morning. There are only two explanations; they are incompetent and do not know their job, or they have no problems lying to customers to make a sale.